Protecting the privacy of our customers is our top priority. We neither use nor share personal data such as phone numbers and email addresses for any purpose unrelated to Sundarban tours without explicit consent. Sunderban Holidays safeguards customer information diligently. When booking a tour, we designate the group leader for communication and store their details securely. Prior to embarking on a journey, tourists must verify their booking invoice, an essential document. We strictly prohibit unauthorized access, misuse, or disclosure of personal information. Any updates to our Privacy Policy will be promptly communicated on our website.
DATA SECURITY INFORMATION
We prioritize the security of our website, employing end-to-end encryption and robust server configurations to prevent unauthorized access or financial malpractice. Sunderban Holidays does not retain customers' bank account details under any circumstance. Online payments are facilitated through government-approved payment gateways.
PAYMENT TRANSACTION
Upon successful online payment, a booking confirmation email is dispatched to the provided email address. In rare cases of server issues, the email may be delayed. We are not liable for any discrepancies prior to payment crediting to our accounts. Both online and offline payments are accepted, and specific documentation is required for payment confirmation, including payment invoices and transaction details for online payments if necessary. Misuse of technology to falsify payment claims will result in legal action by Sunderban Holidays.